f you run a YouTube channel and use the Chrome browser, then chances are you've run into some problems over there. Some of these problems include a "no reply" button, "failed to post" message and so forth. There is a particular problem of not being able to answer "Highlighted Comments. Lot of little annoyances that, combined with a tight schedule, can leave some of your followers frustrated with you as the channel operator for not answering their questions. There are horror stories around the net about channels losing subscribers for not answering a comment when in fact... they might not have been presented with an easy and clear way to reply.
There is little that is more frustrating than not being to interact with your viewers. I come from a generation where manners dictated you answer everyone that takes time out of their personal lives to write you. Like a lot of us I can only devote so much time to answering questions. It's not that I get buried in them... it's that by the time I jump through hoops using Chrome I could have answered several more questions. And therein lies the problem... Chrome itself. An extremely popular browser that used to do what other browsers couldn't, Chrome now seems mired in the Google ecosystem of intertwined apps that make it impossible for some users to carry out basic tasks.
I have spent quite a bit of time "Googling" the issue (yes, I see the irony) and jumped through more hoops than a trained poodle act only to accomplish absolutely nothing. There are many solutions out there but none worked for me. So, in frustration I opened Opera, and I really don't know why I have it on my system. I journeyed over to YouTube and did all those things I couldn't do on its big sister Chrome! Yes... Opera is based on Chromium but apparently, they are better at integrating it into a functional browser than Google is. As I write this I'm having a hard time believing Google has let its browser get to this point.
Does this effect everyone? No. Does it effect a large percentage of users? Probably not from looking at the search results but there is a significant amount of inquiries about the problem. Is it incredibly frustrating if you are effected? Yes. Does a browser incompatibility even popup on most people's radar when hit with this problem? Most likely not. What now seems like it should have been an easy solution escaped me and other users for a long time. Using another browser on youtube is an alternative but it's not a user friendly one and encourages the user to explore other options. Not very good marketing either.
I have not tested other browsers than Opera due to time constraints. There are probably others that will work with YouTube hassle free but at least we know we have the refuge of Opera to escape to when those pesky problems pop up in Chrome. Just like trying to answer a highlighted question... good luck with that when using Chrome. I can't remember the last time I could answer a highlighted comment in the proper manner with Chrome.
While it is a hassle to jump browsers in the middle of a busy session we at least have some remedy to the situation and maybe hold off the cyber villagers. Perhaps even keep them from lighting their torches and flaming your channel. So far, my viewers have been very patient with me and that is always appreciated as I cherish every view and viewer. I certainly wouldn't want to alienate any of them. Now I don't have to be concerned about this. Like I said earlier, I simply open Opera and do all those things I couldn't do in Chrome.
M.D. McCallum, aka WarLord is an international award winning commercial graphics artist, 3D animator, published author, project director and webmaster with a freelance career that spans over 20 years. M.D. is currently working on VR projects and characters. You can learn more about MD at his website.